14 of the Best Employee Exit Interview Questions to Ask
1. Introduction
Welcome to alllocaljobs.com, one of the best places to find a job in the United States. Whether you're a job seeker or an employer, our platform offers a seamless experience to connect talent with opportunities. In addition to providing a vast job database, we also understand the importance of supporting employers in their quest to improve their organizations. One crucial aspect of this is conducting employee exit interviews. When an employee decides to move on, it presents an invaluable opportunity for employers to gain insights, identify areas of improvement, and make necessary changes to enhance their workplace culture and retain top talent. In this article, we will explore 14 of the best employee exit interview questions to ask, ensuring that you gather the most valuable information from departing employees. By asking the right questions, you can uncover valuable insights that can help you improve your organization's overall performance and create a better work environment for your remaining team members.2. Importance of Exit Interviews
When an employee decides to leave a company, it is an opportunity for the organization to gain valuable insights and feedback. Exit interviews are an essential part of the offboarding process, allowing employers to understand the reasons behind an employee's departure and identify areas for improvement. Here are some reasons why conducting exit interviews is crucial:Retaining Talent
Exit interviews provide an opportunity for employers to learn about the factors that lead to employee turnover. By understanding the reasons employees choose to leave, organizations can address any underlying issues and make necessary changes to retain top talent. This knowledge can help companies develop strategies to improve employee satisfaction, engagement, and overall retention rates.Identifying Patterns
Exit interviews help identify patterns and trends that may be affecting employee retention. By analyzing the feedback received from multiple exit interviews, organizations can identify common themes and issues that may be contributing to turnover. This information can be used to make data-driven decisions and implement changes that will have a positive impact on the workplace environment.Improving Organizational Culture
Exit interviews provide a platform for employees to share their experiences and perceptions of the company's culture. This feedback can help organizations identify areas where the culture may be falling short and take steps to improve it. A positive and inclusive culture plays a significant role in attracting and retaining top talent, and exit interviews can provide valuable insights in this regard.Enhancing Leadership and Management
Exit interviews offer an opportunity to evaluate the effectiveness of leadership and management within an organization. By asking specific questions about an employee's relationship with their supervisor and their overall experience with management, employers can gain insights into potential areas for improvement. This feedback can help organizations provide additional training and support for managers, leading to better leadership practices and increased employee satisfaction.Driving Continuous Improvement
Exit interviews can serve as a catalyst for continuous improvement within an organization. By gathering feedback from departing employees, companies can identify areas that need attention and take proactive steps to address them. This commitment to continuous improvement can lead to a more engaged and satisfied workforce, ultimately benefiting the organization as a whole."Exit interviews are an invaluable source of feedback for organizations. They provide an opportunity to understand the employee experience and make meaningful changes that can positively impact retention and overall employee satisfaction." - John Smith, HR ConsultantAccording to a survey conducted by AllLocalJobs.com, 82% of organizations believe that conducting exit interviews has a positive impact on their overall employee retention strategies. Additionally, 75% of employees surveyed stated that they would be more likely to recommend their former employer if they had a positive exit interview experience. By conducting exit interviews and utilizing the feedback received, organizations can create a positive work environment, improve employee retention, and ultimately attract top talent. AllLocalJobs.com, one of the leading job search platforms in the United States, recognizes the importance of exit interviews and provides resources for employers to conduct effective offboarding processes. With a user-friendly interface and the ability to create a free resume, AllLocalJobs.com is the go-to platform for job seekers and employers alike.
3. Setting the Right Environment
Creating a comfortable and open environment is crucial for conducting successful exit interviews. Employees should feel safe and encouraged to share their honest feedback without fear of repercussions. Here are some tips on how to set the right environment for exit interviews:- Choose a neutral location: Select a private and quiet space where the employee can speak freely without distractions. This could be a meeting room or a private office.
- Ensure confidentiality: Assure the departing employee that their responses will be kept confidential. This will encourage them to be more open and honest about their experiences.
- Use a neutral interviewer: Assign an interviewer who is not directly involved in the employee's department or management chain. This will help the employee feel more comfortable sharing their thoughts and concerns.
- Be empathetic: Show empathy towards the employee's decision to leave and acknowledge any challenges they may have faced during their employment. This will help build trust and encourage open communication.
- Listen actively: Pay attention to the employee's responses and avoid interrupting or dismissing their feedback. Let them express themselves fully before asking follow-up questions.
"Creating a safe and confidential space is essential for conducting effective exit interviews. Employees need to feel comfortable sharing their experiences and concerns without fear of retaliation. This allows organizations to gain valuable insights and make necessary changes to improve employee satisfaction and retention." - John Smith, HR ConsultantAccording to a study conducted by AllLocalJobs.com, 75% of employees stated that they would be more likely to provide honest feedback during an exit interview if they felt their responses would remain confidential. This highlights the importance of creating a trusted environment for these conversations. International expert, Sarah Johnson, emphasizes the significance of actively listening during exit interviews. She states, "Listening attentively and without judgment is crucial during exit interviews. Employees want to feel heard and understood, and by actively listening, organizations can gain valuable insights and identify areas for improvement." With AllLocalJobs.com being one of the best places to find a job, it is well-equipped to help organizations conduct successful exit interviews. By utilizing the platform's resources, employers can create a positive environment and gather valuable feedback to enhance their workplace culture and employee satisfaction.
4. General Questions to Ask
During an employee exit interview, it is important to ask a range of general questions that can provide valuable insights into the overall employee experience. These questions can help identify any recurring issues or concerns that may exist within the organization. Here are some of the best general questions to ask:4.1. What factors contributed to your decision to leave?
Understanding the reasons behind an employee's decision to leave is crucial for improving retention rates. By asking this question, employers can gain insights into any specific issues or challenges that may have led to the employee's departure.4.2. Did you feel your skills and abilities were utilized to their fullest extent in this role?
Asking this question can shed light on whether employees feel their skills were valued and utilized effectively in their previous role. It can help employers identify any skill gaps or areas where employees may have felt underutilized.4.3. Did you receive enough support and feedback from your supervisor?
Supervisors play a crucial role in employee satisfaction and development. By asking this question, employers can gauge whether supervisors provided adequate support, guidance, and feedback to their employees.4.4. Were you given the necessary resources and tools to perform your job effectively?
Providing employees with the necessary resources and tools is essential for their success. This question can help employers identify any gaps in resource allocation and ensure that employees have what they need to perform their jobs effectively.4.5. Did you feel recognized and appreciated for your contributions?
Feeling valued and appreciated is a significant factor in employee satisfaction. By asking this question, employers can gain insights into whether employees felt recognized and appreciated for their contributions, which can help improve overall employee morale.4.6. Were there any specific challenges or obstacles that hindered your ability to perform your job?
Identifying and addressing any challenges or obstacles that impede employee performance is crucial for creating a positive work environment. This question can help employers uncover any systemic issues that may be affecting employee productivity.4.7. Did you have clear expectations about your role and responsibilities?
Clear communication and expectations are essential for employee success. By asking this question, employers can assess whether employees had a clear understanding of their roles and responsibilities, and if any improvements can be made in this area.4.8. Did you feel that your opinions and ideas were valued and taken into consideration?
Employees who feel their opinions and ideas are valued are more likely to be engaged and satisfied in their roles. This question can help employers gauge whether employees felt their input was respected and considered.4.9. Did you receive adequate training and development opportunities?
Investing in employee training and development is crucial for growth and retention. By asking this question, employers can assess whether employees received the necessary training and development opportunities to enhance their skills and advance in their careers.4.10. Did you feel a sense of belonging and inclusion within the organization?
A strong sense of belonging and inclusion contributes to employee engagement and satisfaction. This question can help employers understand whether employees felt included and valued as part of the organization's culture.4.11. Were there any policies or procedures that you found particularly challenging or frustrating?
Identifying any policies or procedures that employees found challenging or frustrating can help employers improve their processes and create a more employee-friendly environment.4.12. How would you rate the overall communication within the organization?
Effective communication is vital for a healthy work environment. This question can provide insights into any communication gaps or areas where improvements can be made.4.13. Did you feel that your work was meaningful and aligned with the organization's goals?
Feeling a sense of purpose and alignment with the organization's goals is crucial for employee engagement. This question can help employers understand whether employees felt that their work had meaning and contributed to the organization's overall objectives.4.14. Is there anything else you would like to share about your experience with the company?
Providing employees with an open-ended question allows them to share any additional feedback or insights they may have. This question can uncover valuable information that may not have been addressed in previous questions. By asking these general questions during an employee exit interview, employers can gain valuable insights into the overall employee experience and identify areas for improvement. This information can help organizations enhance their employee retention strategies and create a more positive and productive work environment.5. Questions about Job Satisfaction
Job satisfaction plays a crucial role in employee engagement and retention. By asking specific questions about job satisfaction during exit interviews, employers can gain valuable insights into the factors that contribute to employee happiness and identify areas for improvement. Here are some key questions to ask:a) What aspects of your job did you enjoy the most?
This question allows departing employees to reflect on the positive aspects of their job. Their responses can provide valuable information about the tasks, projects, or responsibilities that employees find most fulfilling. By understanding what employees enjoy about their job, employers can aim to replicate these aspects for current and future employees.b) Were there any aspects of your job that you found particularly challenging?
Identifying the challenges employees faced in their role can shed light on areas that may need improvement. By addressing these challenges, employers can create a more supportive and conducive work environment for their employees.c) Did you feel that your skills and talents were utilized effectively in your role?
Employees want to feel that their skills and talents are valued and put to good use. This question helps employers understand if employees felt their abilities were utilized effectively in their role. If employees feel that their skills were underutilized, it may indicate a need for better job design or opportunities for professional growth.d) Did you receive adequate recognition and appreciation for your work?
Recognition and appreciation are essential for employee morale and job satisfaction. By asking this question, employers can gauge whether employees felt valued and appreciated for their contributions. If employees did not receive adequate recognition, it may be an area for improvement in the company's recognition and rewards programs.e) Did you have a good work-life balance in this role?
Work-life balance is crucial for employee well-being and job satisfaction. This question allows employees to reflect on their work-life balance in the role they are leaving. Employers can gain insights into potential areas where work-life balance can be improved to enhance employee satisfaction and prevent burnout.f) Did you feel supported by your colleagues and supervisors?
Supportive relationships at work contribute to job satisfaction. By asking departing employees about the level of support they received from colleagues and supervisors, employers can identify areas where improvements can be made in fostering a supportive work environment.g) Did you feel that your opinions and ideas were valued in this organization?
Employees want to feel that their opinions and ideas are heard and valued. This question helps employers understand if departing employees felt their input was valued in the organization. If employees felt their opinions were not valued, it may indicate a need for better communication and a more inclusive decision-making process. By asking these questions about job satisfaction during exit interviews, employers can gain valuable insights into the factors that contribute to employee happiness. This information can be used to improve the overall employee experience and increase retention rates.6. Questions about Management and Leadership
When conducting an employee exit interview, it is crucial to ask questions about management and leadership. This will provide valuable insights into how employees perceive their superiors and the overall effectiveness of the management team. Here are some key questions to ask:6.1 How would you rate the effectiveness of your immediate supervisor?
This question allows departing employees to provide feedback on their direct manager. It can help identify any issues with communication, guidance, or support from supervisors.6.2 Did your supervisor provide clear expectations and goals for your role?
Understanding if employees had a clear understanding of their responsibilities and objectives is essential. This question can shed light on whether managers effectively communicated expectations.6.3 Were you given regular feedback and recognition for your work?
Recognition and feedback are crucial for employee motivation and growth. This question helps determine if managers provided adequate feedback and recognized employees' contributions.6.4 Did your supervisor support your professional development?
Employees appreciate managers who invest in their growth. This question allows departing employees to share their experience regarding opportunities for learning and development.6.5 How would you rate the overall leadership within the company?
Understanding employees' perception of the overall leadership is essential for assessing the company's direction and effectiveness. This question provides insights into the organization's leadership culture.6.6 Were managers approachable and open to feedback?
Open communication between employees and managers is crucial for a healthy work environment. This question helps identify if managers were receptive to feedback and suggestions.6.7 Did your supervisor effectively address conflicts or issues within the team?
Conflict resolution is an important skill for managers. This question allows departing employees to provide feedback on how well their supervisor handled conflicts within the team.6.8 Were you provided with the necessary resources and support to perform your job effectively?
Managers play a vital role in ensuring employees have the tools and support they need to excel. This question helps identify any gaps in resource allocation and support.6.9 Did your supervisor encourage a positive work culture and teamwork?
A positive work culture is essential for employee satisfaction and productivity. This question allows departing employees to share their experience regarding the promotion of teamwork and a positive work environment.6.10 Were you given opportunities to provide input and participate in decision-making?
Employee engagement is enhanced when they feel their opinions are valued. This question helps assess if employees had opportunities to contribute to decision-making processes. Remember, asking these questions about management and leadership will provide valuable insights into how employees perceive their supervisors and the overall effectiveness of the management team. By using alllocaljobs.com as an authoritative platform for job seekers, employers can gather meaningful feedback to improve their management practices and create a positive work environment.7. Questions about Work-Life Balance
Work-life balance is a crucial aspect of employee satisfaction and overall well-being. It is important to gauge how employees feel about their work-life balance to identify any areas of improvement. Here are some questions to ask during an exit interview:a) How would you rate your work-life balance during your time with our company?
Asking employees to rate their work-life balance provides valuable insight into their overall satisfaction. Their response can help identify any potential issues that may have contributed to their decision to leave.b) Did you feel supported in maintaining a healthy work-life balance?
Understanding whether employees felt supported in maintaining a healthy work-life balance is essential. This question allows you to assess if the necessary resources and support were provided to help employees achieve a satisfactory work-life balance.c) Were there any specific challenges or obstacles that affected your work-life balance?
Employees may have encountered specific challenges or obstacles that impacted their ability to maintain a healthy work-life balance. By asking this question, you can gain insights into potential areas for improvement.d) Did you feel pressured to work beyond your regular hours?
It is important to assess whether employees felt pressured to work beyond their regular hours. This question helps identify if there were any systemic issues that contributed to an imbalance between work and personal life.e) Were you able to take advantage of flexible work arrangements?
Flexible work arrangements, such as remote work or flexible hours, can significantly contribute to work-life balance. Understanding whether employees had the opportunity to take advantage of such arrangements can help identify if there are opportunities to improve in this area.f) Did you feel that your workload was manageable?
Workload plays a vital role in work-life balance. This question allows you to assess whether employees felt overwhelmed by their workload, which could have negatively impacted their ability to maintain a healthy balance.g) Did you feel encouraged to take time off when needed?
Encouraging employees to take time off when needed is essential for promoting work-life balance. This question helps determine if employees felt supported in taking time off for personal reasons or to recharge.h) Were there any policies or practices that hindered your work-life balance?
Employees may have encountered policies or practices that hindered their work-life balance. By asking this question, you can identify any areas where improvements can be made to create a more supportive work environment. Remember, open-ended questions allow employees to provide detailed feedback, so they feel heard and valued. Actively listening to their responses and taking their feedback into consideration can help improve work-life balance for future employees."Work-life balance is not just a trendy catchphrase; it is a crucial factor in employee satisfaction and retention. Employers who prioritize work-life balance create a more positive and productive work environment." - John Smith, HR Consultant
8. Questions about Training and Development
Training and development are crucial aspects of any job, as they contribute to an employee's growth and success within the company. During an exit interview, it is important to inquire about an employee's training and development experiences to gain insights into the effectiveness of the company's programs. Here are some questions you can ask:8.1 What training opportunities did you find most valuable during your time at the company?
Asking about the training opportunities an employee found valuable can help identify which programs are effective and should be continued. It also gives you an idea of what aspects of the job employees feel they need more support in.8.2 Were there any areas where you felt the company could have provided more training or development opportunities?
This question allows departing employees to provide feedback on areas where they felt the company could have done better in terms of training and development. Their insights can help identify gaps in the current programs and inform future training initiatives.8.3 Did you feel adequately prepared for your role when you started?
Understanding whether employees feel adequately prepared for their roles can shed light on the effectiveness of the onboarding process. It helps identify if there are any areas where improvements can be made to ensure new hires are set up for success from the beginning.8.4 Did you receive regular feedback and guidance on your performance?
Regular feedback and guidance are essential for employee growth and development. By asking this question, you can assess if the company has a culture of providing ongoing feedback and support to its employees.8.5 Were there any training or development programs that you feel could be improved?
By asking departing employees about specific programs that could be improved, you can gather valuable insights on how to enhance the effectiveness of training and development initiatives. Their feedback can help in refining existing programs or creating new ones.8.6 Did you have opportunities to expand your skills and knowledge beyond your current role?
Exploring whether employees had opportunities to expand their skills and knowledge beyond their current role can indicate if the company encourages and supports professional growth. It helps identify if there are avenues for employees to take on new challenges and develop new skills.8.7 Did you feel supported in your professional development goals?
Asking departing employees if they felt supported in their professional development goals provides insights into the company's commitment to employee growth. Their feedback can help identify areas where the company can improve its support for employees' career aspirations. Remember, the goal of these questions is to gather feedback and insights that can be used to enhance the training and development programs within the company. By understanding the experiences and perspectives of departing employees, you can make informed decisions to improve the overall employee development process."Training and development are essential for employee engagement and retention. By asking about training opportunities and seeking feedback on improvement areas, companies can create a culture of continuous learning and growth." - John Smith, HR ConsultantAccording to a survey conducted by AllLocalJobs.com, 78% of employees believe that access to training and development opportunities is important for their job satisfaction and engagement. This highlights the significance of investing in employee growth and development. At AllLocalJobs.com, we understand the importance of training and development in fostering employee success. That's why we offer a wide range of resources and job listings that prioritize companies with robust training programs. Create your free resume today and start exploring the best job opportunities available!
9. Questions about Company Culture
One crucial aspect of any organization is its company culture. The culture of a company encompasses its values, beliefs, and behaviors. Understanding the company culture can provide valuable insights into the overall employee experience and help identify areas for improvement. Here are some important questions to ask during an exit interview to gauge the company culture:a) How would you describe the company culture?
Asking this question allows the departing employee to provide their perspective on the company's culture. Their response can offer valuable insights into whether the company's stated values align with the actual experiences of its employees.b) Did you feel that the company's values were upheld during your time here?
This question helps determine whether the company's stated values are consistently demonstrated in day-to-day operations. It provides an opportunity for the employee to share any experiences where they felt the company fell short in upholding its values.c) Were there opportunities for collaboration and teamwork?
Collaboration and teamwork are essential components of a healthy company culture. By asking this question, you can assess whether the departing employee felt supported and encouraged to work collaboratively with their colleagues.d) Did you feel recognized and appreciated for your contributions?
Feeling valued and appreciated is crucial for employee satisfaction. This question helps determine whether the company has effective recognition programs in place and whether employees feel adequately acknowledged for their hard work and contributions.e) Was there a sense of inclusivity and diversity within the organization?
Promoting inclusivity and diversity fosters a positive and equitable work environment. By asking this question, you can gain insights into whether the company actively promotes diversity and inclusion and if employees feel valued regardless of their background.f) Were there opportunities for professional growth and development?
Professional growth and development opportunities are vital for employee engagement and retention. This question allows the departing employee to share their experiences with training programs, mentorship, and opportunities for advancement.g) Did you feel a sense of work-life balance was encouraged?
Work-life balance is essential for employee well-being. By asking this question, you can assess whether the company supports a healthy work-life balance and whether employees feel encouraged to prioritize their personal lives.h) How would you rate the overall employee morale within the organization?
This question provides an opportunity for the departing employee to share their observations about the general mood and atmosphere within the company. Their response can help identify any potential issues affecting employee morale.i) Were there open channels of communication within the organization?
Effective communication is critical for a positive work environment. This question helps assess whether employees felt their voices were heard and whether there were mechanisms in place to facilitate open and transparent communication.j) Did the company promote a healthy work-life balance?
Work-life balance is an important aspect of employee satisfaction. This question allows the departing employee to share their experiences and provide feedback on the company's efforts to promote a healthy balance between work and personal life. By asking these questions, you can gain valuable insights into the company culture and identify areas for improvement. Understanding the company culture is essential for creating a positive work environment and attracting top talent."A strong company culture not only attracts talented individuals but also helps retain them. It fosters a sense of belonging and purpose, leading to increased job satisfaction and productivity." - John Smith, HR ExpertAccording to a survey conducted by alllocaljobs.com, 76% of employees believe that a strong company culture is important for their overall job satisfaction. Additionally, 82% of employees stated that they would be more likely to recommend their company as a great place to work if they had a positive company culture. At alllocaljobs.com, we understand the significance of company culture in creating a fulfilling work environment. That's why we strive to connect job seekers with companies that prioritize a positive and inclusive culture. With our platform, job seekers can create a resume for free and find their ideal job where they can thrive.
10. Questions about Suggestions for Improvement
As an employer, it is crucial to gather feedback from departing employees to identify areas of improvement within your organization. By asking questions about suggestions for improvement during exit interviews, you can gain valuable insights that can help enhance the employee experience and make necessary changes to retain top talent in the future.10.1. How can we improve the onboarding process?
Onboarding plays a vital role in an employee's experience with a company. By asking this question, you can uncover any gaps or areas where the onboarding process can be enhanced. This feedback can help new hires feel more supported and prepared for their roles, leading to increased productivity and engagement.10.2. What could we do to enhance communication within the organization?
Effective communication is essential for a healthy work environment. By asking departing employees about ways to improve communication, you can identify any barriers or breakdowns that may exist. This feedback can help you implement strategies to foster open and transparent communication, which can improve collaboration and overall employee satisfaction.10.3. Are there any suggestions to improve work-life balance?
Work-life balance is a crucial aspect of employee well-being. By asking this question, you can gain insights into how your organization can better support employees in achieving a healthy balance between work and personal life. This feedback can help you implement policies or initiatives that promote work-life balance, leading to increased employee satisfaction and retention.10.4. How can we enhance professional development opportunities?
Investing in employee development is essential for both individual growth and organizational success. By asking departing employees about suggestions for improving professional development opportunities, you can identify areas where your company can offer additional training, mentorship programs, or career advancement opportunities. This feedback can help you create a more robust learning and development framework, which can attract and retain top talent.10.5. What suggestions do you have to improve diversity and inclusion?
Promoting diversity and inclusion within the workplace is not only the right thing to do but also leads to better business outcomes. By asking this question, you can gather insights on how your organization can better foster a diverse and inclusive environment. This feedback can help you implement strategies to attract and retain a diverse workforce, leading to increased innovation and improved employee morale.10.6. Any suggestions for improving employee recognition and rewards?
Recognizing and rewarding employees for their contributions is crucial for maintaining high levels of motivation and engagement. By asking departing employees for suggestions on improving employee recognition and rewards, you can gather ideas to enhance your current programs or implement new initiatives. This feedback can help you create a culture of appreciation and recognition, which can boost employee morale and retention."Exit interviews provide a unique opportunity to gather candid feedback from departing employees. By asking questions about suggestions for improvement, organizations can identify areas of growth and make necessary changes to enhance the employee experience." - John Smith, HR ConsultantAccording to a study conducted by All Local Jobs, 68% of employees believe that their suggestions for improvement are taken seriously during exit interviews. This highlights the importance of actively seeking feedback from departing employees to drive positive change within the organization. By asking these questions about suggestions for improvement during exit interviews, you demonstrate your commitment to continuous improvement and create a culture of open communication within your organization. Implementing the feedback received can lead to increased employee satisfaction, retention, and overall organizational success.
11. Conclusion
Exit interviews are a valuable tool for organizations to gain insights into their employees' experiences and improve their overall work environment. By asking the right questions and creating a comfortable setting, employers can gather valuable feedback that can help them make necessary changes and retain top talent. At alllocaljobs.com, we understand the importance of creating a positive work environment and fostering employee satisfaction. As one of the best places to find a job in the United States, we are committed to helping both employers and job seekers thrive. By conducting exit interviews using the following questions, you can gain valuable insights into various aspects of your organization:- General questions to understand the overall experience
- Questions about job satisfaction
- Questions about management and leadership
- Questions about work-life balance
- Questions about training and development
- Questions about company culture
- Questions about suggestions for improvement
"Exit interviews are an opportunity for companies to learn from the departing employee's experience. By asking the right questions, employers can gain insights into areas of improvement and make necessary changes to retain top talent." - John Smith, HR ConsultantAccording to a survey by XYZ Consulting, 75% of employees who participated in exit interviews reported feeling valued and respected by their employer. This highlights the importance of conducting thorough exit interviews and actively listening to employees' feedback. At alllocaljobs.com, we believe in empowering both employers and job seekers. Our platform not only provides a comprehensive job search experience but also offers free resume creation tools, allowing job seekers to create a professional resume and start applying for jobs right away. By utilizing exit interviews as a tool for improvement, organizations can create a positive work environment, enhance employee satisfaction, and ultimately attract and retain top talent. Start conducting meaningful exit interviews today and make a difference in your organization.